Privacy Policy
1. Introduction
This Privacy Policy describes how LunaCco Design collects, uses, and protects your personal information when you use our website (lunacco.design), purchase our products, or utilize our services. We are committed to protecting your privacy and handling your personal information responsibly.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address.
- Payment Information: Credit card details, billing address (collected and processed securely through our payment gateway).
- Website Usage Data: IP address, browser type, operating system, referring website, pages visited, and other browsing information collected through cookies and similar technologies.
- Project Information: Details about the projects you request, including project specifications, files, and communications.
- Communication Data: Information exchanged between you and LunaCco Design through email, contact forms, or other communication channels.
3. How We Use Your Information
We use your personal information for the following purposes:
- Providing Services: To fulfill your orders, provide customer support, and deliver the services you request.
- Processing Payments: To process transactions and manage your account.
- Improving Our Website and Services: To analyze website usage data and improve the functionality and user experience of our website and services.
- Communication: To send you order confirmations, updates, newsletters, marketing materials, and other relevant information (you can opt-out of marketing communications at any time).
- Legal Compliance: To comply with applicable laws and regulations.
4. Sharing Your Information
We may share your personal information with the following third parties:
- Service Providers: We may share your information with third-party service providers who assist us with payment processing, website hosting, email marketing, and other essential functions. These providers are contractually obligated to protect your information.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure socket layer (SSL) technology for secure transactions, data encryption, and access controls.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings.
7. Your Rights
You have the right to access, correct, update, and delete your personal information. You can also object to the processing of your personal information or request that we restrict the processing of your information. To exercise these rights, please contact us at [email protected].
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting the revised policy on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
LunaCco Design
41 W Hwy 14, 221
Spearfish, SD 57783
[email protected]